Terms & Conditions

All services provided and guaranteed by the company are contingent upon full payment being received before departure. The package or tour component won’t be provided until the check has been cleared if payment is made by check to the company.

The business has the following rights at any moment and for any reason:

  • cancellation of a tour package or tour component before the departure date, in which case its liability will be restricted to returning all of the money the tourist paid for the tour package or tour component.
  • Any trip, vacation, excursion, or facility that has been marketed or published may be changed, modified, or withdrawn; if it is thought necessary or wise, a hotel of a like caliber may be substituted. The company will not be responsible for any damages, extra costs, or consequential losses incurred by the group or tourist in any scenario.

No one, save the company, has the written right to change, add, magnify, or remove any of the terms and conditions, representations, or other terms and conditions outlined here or in the company’s brochure pertaining to the tour that the tourist has reserved with the company.

STAR CLASSIFICATION OF HOTELS

The supplier of the hotel travel component gives the company the star ratings of hotels, such as five, four, and so forth. The company makes every effort to verify and authenticate this information in the best interests of the company. Inaccurate or incorrect information supplied to the company does not subject the company to liability. The supplier of the hotel travel component provides the descriptions, photos, sketches, and list of amenities and services.

BAGGAGE ALLOWANCE

For domestic flights, one luggage should weigh no more than 15 kg, and for international flights, no more than 20 kg. only a single piece of cabin luggage weighing no more than seven kilograms is allowed. However, it is always a good idea to check with the particular airline, international tour operator, or transporter. Transporters may receive different allowances. One piece of luggage must have linear dimensions (length + height + width) of no more than 45 inches, as is standard procedure. For extra baggage, the transporter may impose additional fees. Payment for baggage that is lost or delivered late is contingent upon the terms established by the airline, international trip operator, or hotel.In the event of a delayed delivery or baggage loss, whether due to the actions of an airline, tour operator, hotel, or another individual, the company will not be held accountable to the traveler.

MEALS

The quantity of breakfasts and meals served always corresponds to the number of hotel nights that the tourist has reserved. On the day of arrival, breakfast is not offered by hotels. If the situation calls for it, the company maintains the right to alter the meal plan. There is no menu selection and the meals are predetermined.

TRANSFERS

Packages: When transportation is offered on a seat-in-coach (SIC) basis, sharing is also used.
Depending on the tour or tour option selected, transportation for sightseeing tours is offered on a seat-in-coach (SIC) or private vehicle basis.
Transfer to the Airport: Depending on the transfer option selected, transportation is offered on a seat-in-coach (SIC) basis, either on a sharing basis or in a private vehicle.

CURRENCY

The organization recommends that travelers or groups bring some cash and some traveler’s checks for their vacation expenses. It is best to make the same arrangements at least one week prior to departure. The safest option to carry cash is with a traveler’s check, which can be readily cashed for a nominal fee and replaced in the event that it is lost or stolen. The business will not be held accountable for any currency or exchange losses.

MODE OF PAYMENT

There is no refund for the money paid at the time of booking. Checks of any kind are not accepted by us. Only once 25% of the total sum has been paid will the reservations be processed. Twenty days prior to the start of the tour or stay, the entire cost must be paid. Twenty-five days prior to the commencement of the trip or stay, we will send a reminder for full payment. The arrangement will be cancelled if full payment is not delivered. Prior to bookings being processed, full payment is needed for on-the-spot or quick reservations.

By Demand Draft, Check, or Cash
Through RTGS and NEFT, electronic money transfers
Through Online Payment Google Pay, Paytm, and Phone Pay

Through a wire transfer or telex transfer (for clients or agents abroad)
Payment by check must be made at least one week prior to the documents being delivered.
Subject to RBI/GOI regulations, the outbound package tour cost must be paid in convertible foreign currency.

LIABILITY

The company is merely a travel agent and serves as a booking agent for the foreign tour operator and travel component supplier. The booklet contains the most accurate information the company is able to provide. The amenities listed in the company’s brochure are those that are typically offered. Events outside the company’s control, however, have the potential to alter the situation. Route adjustments may be necessary due to major roadwork, etc. The company will let the tourist or group know about these if it is aware of them long enough. Natural disasters may also need alterations to the route. The company has no ownership or influence over any airline, shipping company, coach or coach company, hotel, transportation, or other facilities or service components, nor does it own or run any travel components that tourists or groups may use in their tour packages. Since the company simply chooses and arranges the travel component, it cannot be held responsible for any harm, death, loss, service failure, or damage that may result from the actions or inactions of management, staff, independent contractors, airlines, shipping companies, etc.

CANCELLATION POLICY

Refunds will be issued in the same currency as the original payment and will not include interest. Any variations in local currency values brought on by changes in exchange rates are not the corporation’s responsibility. A formal letter must be sent to the business in order to process cancellations. The request will be processed within a working day, excluding weekends and public holidays.

Cancellation timelines and refund

60 days pre-travel date

80% amount will be refunded of total package cost

59-40 days pre-travel date

50% amount will be refunded of total package cost

39-25 days pre-travel date

25% amount will be refunded of total package cost

24-15 days pre-travel date

15% amount will be refunded of total package cost

Less than 15 days

No Refund

  1. Hotel cancellation fees will be assessed in accordance with the cancellation policies of the hotel or supplier.
  2. Booking cancellation fees for flights will be assessed in accordance with airline cancellation policies.
  3. Please be aware that there will be a minimum 10% service charge if you need to cancel your tour or travel services after making a reservation with us, regardless of the cancellation slabs listed above.
  4. If you decide to cancel your trip after it has started, your reimbursement will be limited and will also be based on how much we are able to get back from the hotels we stay at. We are not liable for reimbursements for unutilized hotel rooms, charter flights, missed meals, etc.
  5. Bookings booked during the high peak season (December 20 to January 15) will not be refunded.

Refund

The amount of the refund for unused or unutilized services (those that have been paid for and cancelled in advance) will be determined using the cancellation procedure mentioned above, and the money will be returned to the original payer. Please be aware that owing to banking regulations, the refund process could take two to four weeks. The bank costs would be deducted from the refund amount if the refund was made to either the bank account or the credit card account..

Jurisdiction

Any disputes pertaining to the company’s tour and travel, travel-related services, adventure activities, and any claims arising from them will only be heard in Himachal Pradesh, India..

NOTE OF CAUTION BEFORE BOOKING OF PACKAGE/TRAVEL TOUR COMPONENT

The tour components and holiday packages you want to book from us are of a type that need a great deal of walking and physical effort to appreciate to the fullest. Long travel hours are necessary for all of the excursions, and some can involve theme park attractions like balloon rides, speed boat rides, and other adventure sports that are only suitable for people who are physically or medically fit. Therefore, if you have high blood pressure, diabetes, arthritis, respiratory problems, are elderly, pregnant, have heart disease, or require particular care, we do not recommend the tour.

There won’t be any medical aid available throughout these tours. Therefore, it is recommended that no one travel if they require special medical attention during the tour. Each tourist is expected to carry his own luggage, and there is no assistance offered. Because certain tourist destinations lack elevators or escalators, visitors may have to use the stairs.
The tourist travels at his own discretion and bears full responsibility for any medical issues that may arise during the tour, notwithstanding the aforementioned warning. Additionally, one needs to be in good physical and medical health to participate in tour packages. You must therefore satisfy yourself by obtaining a medical fitness certificate and a medical examination from a qualified healthcare professional.

Standard Booking Procedure (in case of Offline Bookings)

If you make your reservation fewer than ten days before the departure date, you will be required to pay the full cost of the tour package or any individual tour component at the time the booking process begins. Any modifications or cancellations made by the traveler would be subject to the cancellation policy. If you are making your reservation 10 to 20 days before to the planned departure date, you will be required to pay 75% of the total cost of the tour package or the cost of the individual tour components at the time the booking process begins. Any modifications or cancellations made by the traveler would be subject to the cancellation policy.
The remaining balance is due at the time of booking confirmation. If you are booking less than 20 days before the trip date, you will have to pay 50% of the trip package or component fees when you finish the booking procedure. Any modifications or cancellations made by the traveler would be subject to the cancellation policy. The remaining balance is due at the time of booking confirmation.
The entire cost of the tour package and all related tour components must be paid at the time the booking process begins if your reservation contains any tour components that need to be guaranteed in accordance with the parameters mentioned. Even if a mistake is made in the payment, once a reservation is made, it cannot be altered. The tourist must pay the whole cost regardless of whether they travel or not.

FOG ALERT

The company is not responsible for any refunds, compensation, or claims for shortening the tour compared to the itinerary, or for any airline’s cancellation, route change, postponement, or delay for any reason, including fog or bad weather. The tickets and package are issued subject to the conditions listed here.

When the guest or guests sign the booking form, they are indicating their full acceptance of the “Terms and Conditions” listed above. The other members of the group will be presumed to have granted the signing person the required permission if they sign the “I ACCEPT” on their behalf. It is necessary for the signature to write the members’ names underneath his own.

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